Shuang Yu Mu men Wu'an store attaches importance t

2022-07-22
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In this period, we entered the next excellent store - Shuangyu Wu'an service store. Service and experience have always been the most important part of Shuangyu's sales concept, and Hebei Wu'an store has thoroughly implemented this concept

2019 can be said to be the first year of the development of Shuangyu new retail. All efforts and preparations since joining e-commerce in 2016 will turn into explosive growth this year. Online and offline full linkage, manufacturers cooperate to build Shuangyu new retail business

in the early stage, I introduced the current situation of Shuangyu Baoji service store. Click here to review "excellent offline service store | grasp the general trend of manufacturer connection and create better service"

in this period, we enter the next excellent store - Shuangyu Wu'an service store. Service and experience have always been the most important part of Shuangyu's sales concept, and Hebei Wu'an store has thoroughly implemented this concept and done a detailed and practical job in daily store customer service

as the first authorized offline service stores of Shuangyu, Wu'an store has always been committed to improving customer service quality and winning the trust and love of consumers with professional and sincere services

e-commerce offline service store signing

attach importance to service - dedicated service is only for customers.

Yang Tian, head of the store, believes that "if you do professional things with a dedicated heart, pay attention to details, be careful and meticulous, you will naturally be recognized by customers." At the same time, the brand and performance not only depend on professional services, but also need long-term customer accumulation. Shuang Yu Mu men Wu'an store insists on regular customer return visits to understand customers' problems and opinions in the use of products. It is precisely because of good customer maintenance that Shuang Yu Mu men Wu'an store not only solves problems for consumers, but also brings more referrals to customers to the store, exchanging hearts for hearts, in exchange for consumer recognition and favor

the family members of the store agreed: "doing simple things repeatedly, doing repeated things carefully, and doing a small thing best will inevitably bring good results." That's what they said and did

strengthen experience - based on products and moving experience

speaking of customized products, there is no pure online. Only the full linkage of online and offline can we do a good job in customer service. Shuang Yu Mu men Wu'an store has always paid special attention to customer experience, based on products, moving experience, and winning the trust and love of customers with good professional standards and customer service levels

do a good job in product planning

sample the new "Jianfa" series

wooden door + light package to meet all aspects of home decoration

first of all, from the product itself, closely investigate the needs of local customers, and select the most suitable local style from the double feather 800+ product styles to sample in the store, so as to facilitate customers to enter the store and choose models

exclusive store construction

the exclusive store is clean and tidy, and the atmosphere is full

at the same time, in the construction of the exclusive store, a unique store display system is created according to the double feather design concept

service team construction

strengthen the construction of store team to better serve customers

thirdly, strengthen the construction of store team, carry out relevant professional knowledge training, including product knowledge, home decoration knowledge, home decoration scale, installation, style matching and other relevant professional knowledge training, constantly improve the professional level and service level of store staff, provide customers with professional measurement, selection, matching, and do a good service experience

store five sense system

scene shopping experience

finally, strengthen the construction of store five sense system, and do a good job in customer experience from the aspects of hearing, vision, smell, touch and taste. From lighting, sanitation, display, store music, shopping guide greetings, service, store air, store commodity experience, drinks, etc., to delivery and installation, on-site service, shuangyumumen Wu'an store improves the customer experience from multiple dimensions

products are shaped, service is the heart, service is valued, and experience is strengthened. All employees of shuangyumumen Wu'an store are looking forward to serving you

this picture and text are reproduced from wechat official account: Double feather wooden door. If there is infringement, please contact to delete

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